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Creating
Market-Responsive Organizations:
We create organizations that quickly respond to marketplace demands by enabling personal choice and accountability for business success. We engage in whole system change to broadly distribute business literacy, competence, choice and accountability among all stakeholders including core employees. Our process involves change at all levels in culture, workplace practices, governance systems, and organization structures to ensure attainment of necessary business objectives.
Re-inventing HR, IS, & Other Staff Groups for
Bottom-line Business Results:
Staff groups - Human Resources, Finance, Information Systems, Engineering and others are under increasing pressure to move from transaction management and oversight responsibilities to offering powerful consulting services that positively impact organizational results. We focus on the requirements and changes necessary to do this successfully.
For instance, in order to build client awareness of the contribution HR can make to building capacity in the business, HR must define and deliver its expertise in a new form. To do this requires a role change from caretaker to contributor; a structural change away from specialized functions; and a shift to serving core work groups, not just senior management. To do so, HR and other staff units must reconstruct themselves by:
- Defining their expertise and how it builds the capacity of clients.
- Being willing to put themselves on-the-line by promising real business impact and backing those promises with a guarantee.
- Recognizing that the relevance of old technologies is slipping in today's business environment.
- Creating new technologies and methods that contribute to outcomes clients demand.
- Recognizing individual staff professionals must come to terms with demands to build their expertise.
Our consulting and training services will ensure a successful
and effective reinvention of your HR, IS, or other staff group.
Turn-arounds of Ineffective Work Groups or Individuals
Poor communication, personality conflicts, inability of people to work together, employees unable to "get along." These are all common descriptions of organization ineffectiveness. The costs to the company, however, are often less obvious. They include loss of key employees and other turnover costs, low morale, task redundancy, inefficiency, delayed decision making, inaccurate data, and other counter-productive outcomes. Each represents a form of cost to the organization as each impacts profitability, quality, cycle time, or marketplace response.
In most organizations, the inability to directly quantify these costs hinders action to address the ineffective behaviors. Consequently they are ignored or, at the least, delayed in the hope that something happens to remove or reduce the conspicuousness of the problem. This tends only to mask the problem until another person, or group of impacted people, are forced to face the same issues. The result is an ongoing problem that has a direct impact on the success of the business.
Fortunately, there is a way to break this cycle and restore effectiveness to the department or work group. Our proven process is customized to the needs of each group or individual and guaranteed to produce effective business outcomes.
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Assessing Readiness and Current/Desired State Issues
Now you can quickly obtain relevant and timely feedback critical to your business goals. No longer are you dependent on: paper and pencil surveys that involve endless transactions, costly and time consuming interviews by outside consultants, standardized tests that are too long and do not answer your critical questions, excessive turn-around time for scoring and feedback that blunts the usefulness of your data.
Our process will allow you to survey your clients, staff groups, and others online with web based surveys. You will be able to determine the difficult issues beforehand, ask the critical questions you want to ask, and get fast feedback.
Take our online survey, The Current Status and Future of Staff Groups, and find out what you need to do to create a staff group with business
impact. Go to http://www.sourcesdirectaction.net/HS-Survey/login.htm
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